FYI

My mobile phone has died and so until I bully a new one out of Orange, trying to ring or text me will be an exercise in futility. Email or ringing me at home is best. Please dont' ring me at work unless it's urgent as I'm insanely busy.

In related insane busyness, I just accidentally renamed 21,000 people on our database "Richard". Oops. Hopefully I'll be able to sort this before anyone notices.